Student Technology Resources
Technology Solutions Support
Our Technology Solutions staff is here to offer technical support at all campus locations. You can contact us via email at firstname.lastname@example.org or call (606) 487-3473.
Note: User account credentials (username and/or password) cannot be given over the phone or via email. If you are having difficulty accessing your account information please visit the KCTCS User Account Center online or a HCTC campus location for in-person assistance.
When will I get my new student email account?
Students will get email access 24-48 hours (2 business days; weekends and holidays are excluded) after enrolling in a regular college credit class.
You will have access to Peoplesoft during this time.
How long will my student email account remain active?
A student email account is only active one semester after the last semester that they attended classes.
If you attend in the spring and do not attend in the fall your account will be deleted at the end of the fall semester.
If you attend in the fall and not in the spring then the account will be deleted at the end of the spring term.
Once the account is deleted the information cannot be recovered.