Student Technology Resources
Technology Solutions Support
Our Technology Solutions staff is here to offer technical support at all campus locations. You can contact us via email at hazard-helpdesk@kctcs.edu or call (606) 487-3473.
How To?
- Activate and Reset Email
- Change Your Email Address
- Clear Browser Information
- Connect to Wireless
- Email Help / Smartphone Setup
- Get the KCTCS Mobile App
- How to Install Office 365
Help and Support
Student Accounts
Note: User account credentials (username and/or password) cannot be given over the phone or via email. If you are having difficulty accessing your account information please visit the KCTCS User Account Center online or a HCTC campus location for in-person assistance.
- Students will get email access 24-48 hours (2 business days; weekends and holidays are excluded) after enrolling in a regular college credit class.
- You will have access to Peoplesoft during this time.
- A student email account is only active one semester after the last semester that they attended classes.
- If you attend in the spring and do not attend in the fall your account will be deleted at the end of the fall semester.
- If you attend in the fall and not in the spring then the account will be deleted at the end of the spring term.
- Once the account is deleted the information cannot be recovered.
