Bart Massey honored with New Horizon award
Bart Massey has been named recipient of the New Horizons Outstanding Professional
Staff award for 2012 because of his work in streamlining a process for employees to
be served by the Technology Department. With more than 260 employees at HCTC and six
campus locations in four counties, there are a large number of technology needs. Massey
developed a system, integrating IPADS and wireless IP telephones and other mobile
devices for the technicians to use, where employees can be served quickly and efficiently
through a Help Desk which he coordinates. The success of his work is obvious because
the number of hours to fulfill a request is greatly decreased.
Massey noted, I am a strong advocate of goal setting and following through. When
I began the reorganization effort in my office I focused on a quote my father instilled
in my beliefs. An hour of thought saves hours of work. I believe in efficiency and
know how important it is to keep the customer happy through quality service, quick
and thorough action and professional results. This happens through the recognition
of assets and faults, planning, implementation, with commitment and consistency to
see the actions through.
HCTC President Dr. Steve Greiner noted, Under Bart s direction, the Help Desk Process
has increased the satisfaction of employees and students as they can now receive a
timely response to their technology needs.
Donna Roark, Chief Information Officer, praised Bart for his forward thinking and use of innovative technologies to ensure customer service.
Anna Napier, Academic Dean, said Massey has brought knowledge and expertise that has
allowed for expansion and improved services to faculty and students. It is clear
that he researches and participates in professional development activities that are
pertinent to student needs and that he strives to ensure that HCTC has state-of-the-art
Massey first joined HCTC in 2003 as Web Master and was promoted to Information Technology
Manager in 2008. Prior to that, he worked at what is now Southeast Kentucky Community
and Technical College in Cumberland for two years. For seven years, he was President/CEO
of AmeriNet Computers Inc. in Somerset which provided computer service, sales, and
delivery. For two years, he was President/CEO of Computer First in Somerset and he
co-owned Wayne s World of Tobacco in Freeport, Bahamas.
He is completing a master s degree and holds a bachelor s degree from Morehead State
University and an associate degree from Somerset Community College.
Bart is the proud father of Evan and Thomas Massey. The family lives in Hazard.