Technology Solutions | HCTC

Technology Solutions is committed to the highest standards of service and continuously strive for improvement. While at HCTC we will provide you with access to cutting edge technology to assist you with completing your course work, registering for classes, paying tuition, and communicating with various offices.

Need Assistance

For technical assistance, please submit a helpdesk ticket via our Hazard Help Desk Portal or email us at hazard-helpdesk@kctcs.edu. Include a brief description of the assistance you require. A technician will contact you shortly.

If you require immediate assistance, you can also call the helpdesk at (606) 487-3473.

Go KCTCS Student Service Center

The Go KCTCS Student Service Center is available to you all day, every day. Just call (855) 6GO-HCTC or visit http://help.hazard.kctcs.edu, and you can ask one of our specialists your questions about:

  • Password resets
  • Your charges and payments
  • Financial Aid
  • Blackboard
  • Learn on Demand

 

Helpdesk Locations

  • Hazard Campus: Jolly Classroom Center Room 139
  • Lees Campus: Jackson Hall Room 225
  • Technical Campus: Devert Owens Building Room 121H
  • Knott County Branch: Opportunity Center Room 305
  • Leslie County Branch: Leslie County Center 2nd Floor

Technology Solutions Staff

Donna Roark
Chief Information Officer
Hazard Campus
(606) 487-3128

Donna Roark

  James King
Project Manager 
Lees Campus
(606) 487-3564
James King

Charles Hoskins
IT Manager
Hazard Campus
(606) 487-3175

Charles Hoskins

 

Casey Brock 
Web Specialist 
Hazard Campus
(606) 487-3167

Casey Brock

Daniel Neace 
IT Specialist 
Lees Campus 
(606) 487-3127

Daniel Neace

 

Brandon Munsen
IT Assistant
Hazard, Tech, Lees Campus
(606) 487-3126

 

Brandon Munsen